An AI front desk for dental clinics that answers and quotes 24/7
Patients ask “how much for scaling?” at night and on Instagram, then book with whoever replies first. ChatOwl answers instantly, gives a ballpark from your treatment menu, and books the chair, so those enquiries become patients instead of missed messages.
Your front desk, after the front desk goes home
Quotes from your treatment menu
Scaling, fillings, whitening, braces consults. A real price range in seconds, always subject to a dental exam.
Fills your appointment book
Offers your real open slots and books around each dentist’s hours, then pings your front desk. On Pro and Business.
Answers every after-hours DM
WhatsApp and website questions about hours, prices and procedures, in BM, English and Chinese. Never a missed message.
A price range while they are still deciding
Patients want a number before they will book. ChatOwl answers from your own menu as an honest range, then offers the next open slot, so they book with you instead of messaging the next clinic.
Your treatment menu, answered instantly
ChatOwl quotes these as a range from your prices
Ranges come from your own menu and are always subject to a dental exam. ChatOwl never gives clinical advice, it hands anything medical to your team.
Why dental clinics use an AI front desk
Most dental enquiries in Malaysia arrive after work, in the evening, or as a late Instagram or WhatsApp message, exactly when your front desk has gone home. The patient asks a simple question, “how much for scaling?” or “do you do braces?”, and if no one replies quickly they message the next clinic and book there. An AI front desk answers in seconds, around the clock. It shares a ballpark from your own treatment menu, makes clear the dentist confirms the final figure at the visit, and offers your real open slots so the enquiry turns into a booked chair. Everything lands in one inbox on your phone, and your team can take over any chat with a tap. It does not replace your dentists or give clinical advice, it makes sure no patient is lost to a slow reply.
Frequently asked questions
Can it tell patients how much a treatment costs?
Yes, as a range from your own menu, not a final bill. For standard treatments like scaling, fillings or whitening it gives the ballpark you set, and it always says the dentist confirms the exact figure at the visit, because the real price depends on what the exam finds. This answers the “roughly how much?” question that decides whether a patient books with you or messages the next clinic, while keeping the final number in your hands.
Does it give dental or medical advice?
No. It shares general information you provide, such as what a treatment involves, rough pricing and aftercare basics, and it hands anything clinical straight to your team. It will not diagnose, recommend a treatment plan, or answer a medical question it should not. If a patient describes pain or symptoms, it captures the details, reassures them, and books or escalates so a real clinician takes over. Honesty and safety are built in.
Can it book appointments around our dentists’ schedules?
Yes, on the Pro and Business plans. It knows each dentist’s hours, breaks and days off, offers only real open slots, books under a lock so you never get a double booking, and pings your front desk. A patient who messages at 10pm can wake up already booked for Saturday, instead of a morning of phone tag. You can block times, and your team can move or take over any booking.
Does it work on WhatsApp and Instagram?
It answers on your website and inside WhatsApp on every plan. On every plan the AI also replies inside WhatsApp on your own number, which activates once Meta approves it. Instagram and Facebook messages are covered on the Business plan, which suits clinics that get most of their enquiries through social. We set up whichever channels matter most to your clinic.
Is patient data handled properly?
Yes. Conversations are handled under Malaysia’s PDPA, kept per clinic so no other business can see them, and never used to train public AI models. Patients are told they are chatting with your clinic’s AI assistant, and a real person can take over at any point. For anything sensitive, ChatOwl captures only what it needs to help and books the patient in for the rest.
How fast can we go live, and what does it cost?
Most clinics are live within a day. We build it, train it on your treatments, pricing and common questions, and set up your channels, for you. Booking and photo reading sit on the Pro plan at RM499 a month, which is what most clinics want. Starter at RM299 covers the 24/7 website AI, quoting and a WhatsApp button. Setup is free, there are no per-message fees, and you can cancel anytime.
Turn after-hours dental enquiries into booked chairs
Message us on WhatsApp and we’ll build your clinic’s AI front desk, usually live within a day.
Already live and quoting for a real Malaysian renovation business, 24/7. Built and supported by Marcus, the founder, message me directly.