An AI front desk for aircon services that quotes and books 24/7
Customers message late, “how much to service my aircon?”, and go with whoever answers first. ChatOwl gives a per-unit range in seconds, reads a photo to recommend the right service, and books the visit, so you win the job while the other guy is asleep.
Answers, quotes and books, day or night
Per-unit quotes on the spot
Service, chemical wash, gas top-up, install. An honest range in seconds, always confirmed on-site.
Reads a photo of the unit
Recommends the right service from the type and condition it can see. On Pro and Business.
Books the visit and pings you
Offers your open times, books the job around your schedule, and sends it straight to your phone. On Pro and Business.
A price the moment they ask
Customers do not wait. ChatOwl quotes your common jobs as a range, so they book you instead of scrolling to the next listing.
Example ranges. ChatOwl quotes from your own prices and confirms the final figure on-site.
Why aircon businesses use an AI front desk
Aircon enquiries almost always come at the worst time for a technician to answer, in the evening when a unit stops cooling, or late at night when the room is too hot to sleep. The customer sends the same message to three listings and books whoever replies first. If you are on a job, driving, or asleep, that is not you. An AI front desk answers in seconds, every time. It gives an honest per-unit range for a service, chemical wash or gas top-up, reads a photo to recommend the right one, and offers your open slots so the job is booked before a competitor even sees the message. Everything lands in one inbox on your phone, and you can take over any chat with a tap. It quotes from your own prices, is always clear that the figure is confirmed on-site, and turns after-hours messages into booked visits.
Frequently asked questions
Can it really quote aircon jobs?
Yes, as a range from your own prices, not a fixed invoice. For common jobs like a normal service, a chemical wash or a gas top-up it gives the ballpark you set, per unit, and always says the final figure is confirmed on-site. That is exactly how a good technician answers “how much?” on the phone. It keeps the customer from scrolling to the next listing, while you keep control of the real price once you see the units.
Can it tell what is wrong from a photo?
Within honest limits, yes, on the Pro and Business plans. It can see the type of unit, whether it looks dirty or mouldy, roughly how big it is and how many there are, and recommend the right service from that. It cannot read the exact horsepower or model from a plain photo, because that is on the spec label, not the front of the unit, so it never pretends to. It uses what it can see to point the customer to the right service and books the visit for the rest.
Can it book the visit around my schedule?
Yes, on the Pro and Business plans. It knows your working hours and books only real open slots, then pings your phone with the job details and the customer’s address. A message that came in at 11pm can already be a booked Saturday morning visit by the time you wake up, instead of a string of missed calls. You can block out times, and you can take over or reschedule any job yourself.
Does it work on WhatsApp?
Yes. Every plan includes the 24/7 website AI and the AI answering inside WhatsApp. On every plan the AI also replies inside WhatsApp on your own number, which activates once Meta approves it, so customers get an instant answer in the app they already use. Most aircon businesses run mainly on WhatsApp, so this is usually the channel we set up first.
I work alone. Will this actually save me time?
That is exactly who it helps most. When you are on a ladder or under a unit, you cannot stop to answer every “how much?” message, and each one you miss is a job gone to someone else. ChatOwl handles all of them, quotes them, and books the ones that are ready, so you come down from the job to a list of booked visits instead of missed enquiries. You only step in when you want to.
How fast can I go live, and what does it cost?
Most aircon businesses are live within a day. We set it up and train it on your services, pricing and area, for you. Photo reading and booking sit on the Pro plan at RM499 a month, which suits most. Starter at RM299 covers the 24/7 website AI, quoting and a WhatsApp button for answers and lead capture. Setup is free, there are no per-message fees, and you can cancel anytime.
Stop losing aircon jobs to whoever replied first
Message us on WhatsApp and we’ll set up your AI front desk, usually live within a day.
Already live and quoting for a real Malaysian renovation business, 24/7. Built and supported by Marcus, the founder, message me directly.