An AI front desk for aircon services that quotes and lines up visits 24/7
Customers message late at night asking how much to service their aircon, and they want an answer before they sleep. ChatOwl gives a per-unit range in seconds, reads a photo to recommend the right service, and proposes a visit time for you to approve.
Answers, quotes and lines up visits, day or night
Per-unit quotes on the spot
Service, chemical wash, gas top-up, install. An honest range in seconds, with the final price confirmed on-site.
Reads a photo of the unit
Recommends the right service from the type and condition it can see. On Pro and Business.
Proposes the visit, you approve
Offers open times around your schedule and sends the request to your phone for your OK. On Pro and Business.
A price the moment they ask
Customers do not wait. ChatOwl quotes your common jobs as a range, so they get a rough figure before anything else.
Example ranges. ChatOwl quotes from your own prices and confirms the final figure on-site.
Why aircon businesses use an AI front desk
Aircon enquiries tend to come at the worst time for a technician to answer, in the evening when a unit stops cooling, or late at night when the room is too hot to sleep. The customer often sends the same message to a few listings and waits for a reply. If you are on a job, driving, or asleep, nobody is answering. An AI front desk replies within seconds, day or night. It gives an honest per-unit range for a service, chemical wash or gas top-up, quoted from your own prices, and says the final figure is confirmed on-site. On the Pro and Business plans it also reads a photo to recommend the right service and offers your open slots, holding each visit request until you OK it. Everything lands in one inbox on your phone, and you can take over any chat with a tap. Renovation contractors can use the same set-up, since their customers also want a rough price before anyone comes to measure up.
Frequently asked questions
Can it really quote aircon jobs?
Yes, as a range from your own prices, not a fixed invoice. For common jobs like a normal service, a chemical wash or a gas top-up it gives the ballpark you set, per unit, and says the final figure is confirmed on-site. That is how a good technician answers a price question on the phone. The customer gets a useful figure straight away, and you keep control of the real price once you see the units.
Can it tell what is wrong from a photo?
Within honest limits, yes, on the Pro and Business plans. It can see the type of unit, whether it looks dirty or mouldy, roughly how big it is and how many there are, and recommend the right service from that. It cannot read the exact horsepower or model from a plain photo, because that is on the spec label, not the front of the unit, so it asks instead of guessing. It uses what it can see to point the customer to the right service and suggests a visit for the rest.
Can it arrange visits around my schedule?
Yes, on the Pro and Business plans. It knows your working hours and offers only real open slots, then sends the job details and the address the customer gave to your phone for you to approve. A message that came in at 11pm can be a Saturday morning visit waiting for your OK by the time you wake up. You can block out times, and you can take over or reschedule any job yourself.
Does it work on WhatsApp?
Yes. Every plan includes the 24/7 website AI and the AI answering inside WhatsApp once your number is approved by Meta, so customers get an answer in the app they already use. Most aircon businesses run mainly on WhatsApp, so we usually start the Meta approval for your number on day one.
I work alone. Will this actually save me time?
That is exactly who it helps most. When you are on a ladder or under a unit, you cannot stop to answer every price question. ChatOwl answers them, quotes them, and holds the visit requests that are ready, so when you come down from the job there is a short list waiting for your OK. You only step in when you want to.
How fast can I go live, and what does it cost?
Most aircon businesses have the website AI live within a day, and WhatsApp follows once your number is approved by Meta. We set it up and train it on your services, pricing and area, for you. Photo reading and visit requests sit on the Pro plan at RM499 a month, which suits most. Starter at RM299 covers the 24/7 website AI, quoting and the AI answering inside WhatsApp, for answers and lead capture. Setup is free and there are no per-message fees from us. Meta charges for WhatsApp replies from 1 October 2026, and we cover that fee up to 2,000 messages a month on Starter, 3,000 on Pro and 5,000 on Business, then pass it on at cost, about 6 sen a message. You can cancel anytime.
Get aircon enquiries answered, even after hours
Message us on WhatsApp and we will set up your AI front desk, usually live on your website within a day.
Already live and quoting for a real Malaysian renovation business, 24/7. Built and supported by Marcus, the founder, message me directly.