ChatOwl Onboarding

Welcome aboard. Let’s get your AI front desk live.

Thanks for joining ChatOwl. Send us the items below and we’ll have your AI front desk answering customers within 7 working days. The ones marked Needed are what we need to start; the rest just make it sharper. Most owners send this over in about 10 minutes.

Send it to us on WhatsApp Or just reply in your existing chat with us.

1. Your business

So the AI talks about you correctly.

  • NeededBusiness name. Exactly how you want it shown.
  • NeededWhat your business does. A sentence or two in your own words.
  • OptionalWebsite or social page. If you have one. No website is completely fine.
  • OptionalLocations or outlets. If you run more than one.

2. What the AI should answer

This is the part that makes it useful. The more real detail you give, the better it quotes.

  • NeededYour price list or rates. Attach a file or paste it in. This is what the AI quotes from.
  • NeededServices or products. What it should be able to talk about.
  • NeededYour most common customer questions. The 5 to 10 things people always ask, with your answers.
  • OptionalAnything the AI should never say or promise
  • OptionalBookings. How you take appointments and your opening hours, if you want it to book.

3. Brand and language

  • NeededLanguages. Malay, English, Chinese, or a mix.
  • OptionalLogo and a few photos. Attach any you have.
  • OptionalTone. Friendly, formal, or somewhere in between.

4. Going live

  • NeededThe WhatsApp number your customers message
  • NeededBest person to reach, and who signs off go-live
  • OptionalA good day and time for a short kickoff call. About 15 minutes.
🔒 Please don’t send passwords here. We’ll set up any website or WhatsApp connection together, safely, on the kickoff call.

Ready? Send it over.

Once we have your price list and access, your 7 working day go-live clock starts.

Send it to us on WhatsApp
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