ChatOwl is a Malaysian AI chatbot company. We do not hand you a DIY builder and wish you luck. We build, train and run your WhatsApp and website chatbot for you, so it answers customers, captures leads and quotes from your price list 24/7. Registered in Malaysia as CHATOWL SOLUTIONS, priced in Ringgit, and usually live on your website in about a day.
Done-for-you, not do-it-yourself
Most AI chatbot tools are self-serve platforms: you sign up, then spend weeks configuring flows, training it on your business, and fixing wrong answers. ChatOwl is the opposite: tell us about your business and share your price list, and we set the whole thing up, test it, and keep its answers up to date. You get the outcome, not homework.
Why a local Malaysian chatbot company matters
- Speaks like your customers: English, Bahasa Malaysia, Manglish and Chinese.
- Priced in Ringgit, with no surprise USD conversions, and the Meta WhatsApp fee covered up to a monthly limit on each plan, then passed on at cost.
- PDPA-aware and set up as your data processor, with a clear privacy notice.
- Someone local to call: real support, not a ticket queue in another timezone.
What we build for you
A done-for-you AI front desk on your website and WhatsApp that answers FAQs, qualifies leads, gives quotes from your own price list on the spot, proposes visit times for you to approve, and hands off to your team when needed, then alerts you the moment a hot lead comes in.
Industries we work with
Any Malaysian SME that answers the same customer questions every day is a good fit, including:
- Dental clinics
- Aesthetic and skin clinics
- GP, physio and other clinics
- Aircon services
- Renovation and contractors
- Restaurants and F&B
- Property agents
- Online stores
Simple Ringgit pricing
Our AI chatbot for Malaysian SMEs comes in three plans: RM299/month (Starter), RM499/month (Pro) and RM999/month (Business), with done-for-you setup included. See the full pricing.
Frequently asked questions
Is ChatOwl a Malaysian company?
Yes. ChatOwl is operated by CHATOWL SOLUTIONS, an SSM-registered business in Kuala Lumpur, with Ringgit pricing and local support.
Do you set it up for me, or do I build it myself?
We set it up for you; done-for-you onboarding is included. You share your business details and price list; we build, train and launch it.
How fast can it go live?
Typically within a day of receiving your information, on your website. The AI answering inside WhatsApp is on every plan and follows once your number is approved by Meta.
Ready to have it built for you?
Message us on WhatsApp and we will set it up for your business, usually live on your website within a day. Or contact us another way.