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You have probably seen Zaapi’s ads around KL. It is a well-funded platform, and for its home turf, marketplace e-commerce, […]

WATI is good software. If you have someone who enjoys building chat flows, dashboards and broadcasts, it may be exactly

Every list like this is written by somebody selling something, so let’s be upfront: ChatOwl (number 5 below) is ours.

There are four realistic ways to put a bot on your business WhatsApp in Malaysia, from free to a few

“Auto reply chatbot” gets used for three quite different things: a fixed auto reply, a keyword menu bot, and an

WhatsApp Business gives you three built-in reply tools, all free: away messages, greeting messages and quick replies. Used well, they

Copy any of these into your WhatsApp Business away message or greeting message and edit the details. They are grouped

Quick answer: open the WhatsApp Business app, tap the three dots (Android) or Settings (iPhone), go to Business tools >